Every comment and every message is someone who might become a customer. Most small businesses still answer them late, or not at all, because replying is one more job at the end of a long day.
Unstudio now takes most of that job off your hands. The comments and direct messages on the accounts you connect come into one Inbox, and for each one Unstudio drafts a reply in your voice. You read it, change anything you like, and send it.
How it works
1. Connect your accounts. Once your social accounts are connected to Unstudio, new comments and messages arrive in your Inbox. While the Inbox is open, a new message shows up within about 30 seconds.
2. Unstudio drafts the reply. Each reply is written in your voice, using what Unstudio has learned about your business: how you talk, what you sell and what you have told it. It reads like you wrote it, not like a template.
3. You decide, then send. Read the draft, edit it if you want, and press Send reply. Nothing is sent until you press it.
4. Nothing gets lost. The Inbox has an All tab with every conversation, plus Needs reply and Done. If someone writes again on a conversation you marked done, it moves back to Needs reply.
Reviews too
Reviews of your Facebook Page show up in their own Reviews tab, with their stars. Unstudio drafts a reply to each one in your voice, so even a short thank-you goes out quickly and sounds like you.
Why a reply matters
A question in the comments is often the last step before a booking or an order: the price, the opening hours, whether you deliver. A quick, warm answer turns that interest into a customer, and everyone reading the thread sees a business that is there and paying attention.
Try it
Already using Unstudio? Open the Inbox in your workspace and connect your accounts if you have not yet. New to Unstudio? Paste your website to see the posts it would make for you, then connect your accounts to start replying.
